Individual support

The key word for a successful installation is: Information! It’s about information concerning all the stages of your installation, the assessment of your needs, referral to the appropriate resources and follow-up to promote full participation in collective life.



It consists of:

  • Needs assessment
  • Housing search support
  • Settlement services
  • Support in obtaining government documents such as:
    • Driver’s license
    • Social Security number
    • Health insurance card
  • Guidance for opening a bank account
  • Sports, social and cultural activities
  • Support to integrate children into school and daycare services
  • Referral to lawyers and immigration consultants
  • Information on immigration processes:
    • Permanent residence (CSQ)
    • Renewal of the work permit
    • Sponsorship process
  • Referral in the case of psychosocial needs
  • Translation service for documents not requiring certified translation
  • Commissioner of Oaths Service